Shipping / Delivery Policy

Shipping / Delivery Policy

Last Updated: June 2026

Welcome to POMPTY.

POMPTY is an emotional AI storytelling platform that combines cinematic AI prompts, creative contests, and AI-generated visual storytelling.

This Shipping and Delivery Policy explains how digital products purchased through POMPTY are delivered to customers.

By placing an order on POMPTY, you agree to the terms outlined below.

Digital Products Only

POMPTY currently sells digital products.

No physical products are shipped.

Customers receive digital content electronically after successful payment.

Examples may include:

  • Cinematic AI prompts

  • Digital creative resources

  • Downloadable files

  • Contest-related digital content

  • Future digital storytelling products

Delivery Method

Digital products are delivered electronically through one or more of the following methods:

  • Download link

  • Order confirmation page

  • Email delivery

  • Customer account access

  • Other digital delivery systems used by POMPTY

The delivery method may vary depending on the product purchased.

Delivery Time

Most digital products are delivered automatically after successful payment.

Typical delivery time is:

  • Immediate delivery

  • Within a few minutes

  • Occasionally longer during technical issues or system maintenance

Customers should check:

  • Inbox

  • Spam folder

  • Promotions folder

  • Order confirmation page

before contacting support.

Payment Confirmation

Digital delivery begins only after successful payment confirmation.

If payment is incomplete, declined, reversed, or flagged for verification, delivery may be delayed or suspended until the issue is resolved.

Failed Deliveries

In rare situations, delivery may be interrupted because of:

  • Technical errors

  • Email delivery issues

  • Incorrect customer information

  • Payment verification delays

  • Platform maintenance

If a purchased product is not received within a reasonable period, customers should contact support for assistance.

Customer Responsibility

Customers are responsible for providing:

  • Accurate email addresses

  • Accurate payment information

  • Correct account details

POMPTY cannot guarantee delivery if incorrect information is provided during checkout.

Product Access

Customers are encouraged to download and securely store delivered digital products.

POMPTY may not guarantee permanent access to download links unless explicitly stated on the product page.

Platform Availability

While POMPTY aims to provide uninterrupted service, access to products or downloads may occasionally be affected by:

  • Technical maintenance

  • Software updates

  • Third-party service interruptions

  • Unexpected outages

Reasonable efforts will be made to restore services promptly.

International Delivery

Because products are delivered digitally, POMPTY serves customers globally where legally permitted.

Delivery times may vary depending on:

  • Internet connectivity

  • Email providers

  • Regional restrictions

  • Third-party platform availability

Support

If you experience a delivery issue, please contact us through the Contact page.

When contacting support, please provide:

  • Order number

  • Purchase email address

  • Product name

  • Description of the issue

This helps us resolve requests more efficiently.

Related Policies

Customers may also review:

About POMPTY

POMPTY is an emotional AI storytelling platform that combines cinematic AI prompts, creative contests, and AI-generated visual storytelling.

Official Contest Hashtag:

#pompty0626